I came to Oceanworks with my 2001 Toyota Tacoma with 265,000 miles needing a thorough evaluation and possible engine replacement. Shelby contacted me early the next morning after I left a panicked message that I was without wheels, and needed their help. Shelby is one of the most knowledgeable people in the auto repair world, and miracle worker when it came to helping me understand what I was dealing with...her superior communication skills put me immediately at ease. Professional, empathetic, detailed...I could go on and on. I immediately felt like I was in good hands with the shop. I now have my trusty truck back like new. Honest and forthright about costs, estimates and timeframes. Highly recommend this shop!